- 0800 448 943
- Text: 021 721 273
- E-mail Us
- BDH Business Hub: 4 Whetu Place, Rosedale
Questions & Answers
Answers You Can Trust — Clear, Compassionate, and Helpful
When it comes to emotional health, it's normal to have questions — especially if this is your first time seeking counselling. At Auckland Counselling Clinic, we believe in providing clear, practical answers that help you feel confident and supported from day one. Whether you're wondering how it all works, what to expect in a session, or how to make a booking, we've gathered the most common questions here to guide you. If you need help with anything not covered, we're just a message away.
REAL COUNSELLING. FOR REAL PEOPLE.
100
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- Real-World Insight
- Fits Your Schedule
- Mental Load Relief
- Calm Overthinking
- Genuine Emotional Support
- Shift Negative Patterns
- Boost Self-Worth
- No Shame Growth
Common Questions About Counselling – What You Need to Know
Got Questions? We’ve Got You Covered.
We support people dealing with anxiety, stress, grief, relationship challenges, low self-worth, emotional overwhelm, ADHD, addiction, and more. Whatever you're going through, you don't have to face it alone — we’re here to help you find the way forward. Visit the Our Services page in the menu above to see a more thorough list of our services.
We support individuals and couples dealing with anxiety, stress, depression, grief, relationship difficulties, emotional burnout, self-worth, anger, addiction and more. You name it, we've helped people overcome it. Whatever you're facing, we're here to help you move forward.
Yes — we work with individuals, couples, and family groups. Whether you're navigating personal struggles, relationship concerns, or parenting stress, our counselling adapts to your situation.
Getting started is easy. Simply book online, choose your time, and we’ll take care of the rest. No referral or lengthy process needed — just one step to begin.
No referral is required. You can book with us directly — no GP note or paperwork needed.
You’ll meet with a counsellor in a safe, confidential space to explore what’s going on for you. You set the pace, and we guide with compassion and insight — no pressure, just support.
All prices are listed on our online booking form.
You can pay securely online via credit/debit card. Payment options are available at the time of booking.
Payment is made at the time of booking to secure your spot. If you have any questions, our team can help.
Usually same day. We keep our wait times low so you can access support when it matters.
We don’t offer counsellor selection by gender or individual preference. All of our counsellors are professionally trained, highly experienced, and equipped to support people from all walks of life — from age 7 to 100. You’ll be matched with a qualified member of our team who’s well-prepared to help with whatever you’re facing.
Yes — we offer secure video sessions via Zoom. It’s a flexible option that fits around your lifestyle.
Absolutely. Your sessions and personal details are 100% confidential and handled in accordance with strict privacy guidelines.
That’s okay — we understand. You’re welcome to reach out with questions before making a decision. There’s no pressure — just helpful info.
Yes. These are some of the most common reasons people come to us. We provide proven strategies, practical tools, and emotional support tailored to you.
Absolutely. Whether things feel tense, disconnected, or uncertain, counselling can help you and your partner communicate, reconnect, and move forward together.
Trusted By Locals Across Auckland
Known for Genuine Care, Proven Results & Safe, Confidential Support
I was nervous at first, but the counsellor made me feel safe straight away. It’s the first time I’ve actually felt listened to without being judged.
I kept putting it off because I didn’t think talking would help. Turns out it helped more than anything I’ve tried.
Ben R.
Construction ManagerBooking was easy, sessions were powerful, and I felt a shift after just two visits. Highly recommend to anyone feeling stuck.
Melissa C.
Small Business OwnerOur marriage was falling apart. We’re in a totally different place now — we talk, we connect, we’re healing.
James & Reena
Couple (Names Changed)I’d seen other therapists before but never felt truly understood until I came here. Everything just clicked.
Daniel F.
University StudentAs someone dealing with ADHD, I finally found a counsellor who gets it. The support has been life-changing.
