Auckland Counselling Clinic

CONFLICT & MEDIATION COUNSELLING

Resolve Disputes, Rebuild Respect, and Move Forward — Without Blame or Escalation

Conflict doesn’t have to destroy relationships — but unresolved conflict often does. Whether you're stuck in tension with a partner, family member, friend, colleague, or co-parent, our conflict and mediation counselling at Auckland Counselling Clinic helps both parties feel heard, understood, and empowered to move forward constructively. It's not about who’s right — it’s about what works.

NEUTRAL, STRUCTURED, AND RESPECTFUL RESOLUTION

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Our mediation process supports healthy dialogue, de-escalation, and resolution — even when emotions run high.
  • Resolve Tension
  • Improve Dialogue
  • Hear Each Other
  • Rebuild Trust
  • Clarify Boundaries
  • Understand Triggers
  • Restore Respect
  • Find Common Ground
  • Reduce Escalation
  • In-Person or Zoom
  • Safe & Neutral Space
  • Experienced Mediators
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Contact Us

  • Phone 021 721 273
  • Email info@aucklandcounsellingclinic.co.nz

It’s Not About Winning — It’s About Being Heard

Most people avoid conflict because they’re afraid of what might happen — another argument, a broken relationship, or more silence. But avoidance doesn’t resolve anything. It just builds resentment and miscommunication. Often, both people are hurting — they just don’t know how to say it in a way the other can hear.

At Auckland Counselling Clinic, we offer a space where communication becomes productive instead of combative. We help you slow things down, unpack the emotional layers beneath the argument, and learn how to speak — and listen — with empathy and clarity. Whether the conflict is recent or long-standing, we support both parties equally and guide you toward a better way of relating.

Why Conflict & Mediation Counselling Matters

Unresolved conflict can bleed into every part of your life — making it hard to concentrate, feel safe, or even be in the same room. It often leads to fractured relationships, workplace dysfunction, legal disputes, or family breakdowns. But many conflicts aren’t about the surface issue — they’re about unmet needs, unspoken emotions, or misaligned expectations.

Mediation counselling provides a structured way to explore what’s really going on. With professional facilitation, even deeply entrenched issues can start to shift. You’ll learn how to de-escalate emotionally charged situations, communicate without defensiveness, and explore what resolution could actually look like — even if that means agreeing to disagree.

What You Can Expect in Your Counselling Journey

Our process begins by understanding each person's perspective in a calm, neutral space. Sessions may be joint or separate depending on the situation and safety of those involved. We work to ensure each voice is heard without interruption, attack, or minimisation. You’ll be guided through respectful dialogue that allows space for honesty — and possibility.

Using evidence-based conflict resolution techniques, communication tools, and structured mediation strategies, we help you move from blame to understanding. Our goal is never to pick sides, but to promote forward movement, accountability, and sustainable change — whether that’s reconciliation, renegotiation, or peaceful separation.

Why Choose Auckland Counselling Clinic

We understand that stepping into a mediation session can feel intimidating. That’s why our counsellors are trained to hold space for discomfort while keeping sessions safe, calm, and forward-focused. We approach every situation with compassion, neutrality, and a strong belief that resolution is possible — even when things feel stuck.

Whether you’re dealing with relationship conflict, workplace tension, or family breakdown, we’re here to help you move from conflict to clarity. With flexible scheduling and Zoom or in-person sessions available, finding a path forward has never been more accessible. Let’s talk — and let’s rebuild, together.

Got Questions? We’ve Got You Covered.

We support people dealing with anxiety, stress, grief, relationship challenges, low self-worth, emotional overwhelm, ADHD, addiction, and more. Whatever you're going through, you don't have to face it alone — we’re here to help you find the way forward. Visit the Our Services page in the menu above to see a more thorough list of our services.

We support individuals and couples dealing with anxiety, stress, depression, grief, relationship difficulties, emotional burnout, self-worth, anger, addiction and more. You name it, we've helped people overcome it. Whatever you're facing, we're here to help you move forward.

Yes — we work with individuals, couples, and family groups. Whether you're navigating personal struggles, relationship concerns, or parenting stress, our counselling adapts to your situation.

Getting started is easy. Simply book online, choose your time, and we’ll take care of the rest. No referral or lengthy process needed — just one step to begin.

No referral is required. You can book with us directly — no GP note or paperwork needed.

You’ll meet with a counsellor in a safe, confidential space to explore what’s going on for you. You set the pace, and we guide with compassion and insight — no pressure, just support.

All prices are listed on our online booking form.

You can pay securely online via credit/debit card. Payment options are available at the time of booking.

Payment is made at the time of booking to secure your spot. If you have any questions, our team can help.

Usually same day. We keep our wait times low so you can access support when it matters.

We don’t offer counsellor selection by gender or individual preference. All of our counsellors are professionally trained, highly experienced, and equipped to support people from all walks of life — from age 7 to 100. You’ll be matched with a qualified member of our team who’s well-prepared to help with whatever you’re facing.

Yes — we offer secure video sessions via Zoom. It’s a flexible option that fits around your lifestyle.

Absolutely. Your sessions and personal details are 100% confidential and handled in accordance with strict privacy guidelines.

That’s okay — we understand. You’re welcome to reach out with questions before making a decision. There’s no pressure — just helpful info.

Yes. These are some of the most common reasons people come to us. We provide proven strategies, practical tools, and emotional support tailored to you.

Absolutely. Whether things feel tense, disconnected, or uncertain, counselling can help you and your partner communicate, reconnect, and move forward together.

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Trusted by Thousands Across New Zealand

Focused on Results & Trust
4.9/5